Introduction

Welcome to TribeLib, LLC ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS platform and related services, including payment processing.

Information We Collect

Personal Information:

• Name
• Email address
• Phone number
• Billing address
• Credit card and payment information (securely handled via trusted payment processors)

Usage Data:

• IP address
• Browser type
• Device information
• Interaction data with our service (e.g., pages visited, features used)

How We Use Your Information

We use your personal information solely for:

• Processing payments securely.
• Managing your account and providing customer support.
• Communicating with you about your account, updates, and important notices.
• Enhancing the functionality, security, and user experience of our service.

Information Sharing and Disclosure

We do **not**:

• Share your personal information with third parties for marketing or advertising purposes.
• Sell, rent, or lease your personal information to any third party.

We may share your information only in these specific cases:

• Complying with lawful obligations, court orders, or legal processes.
• Protecting the rights, property, or safety of our company, users, or the public.

Payment Processing

We securely process credit card transactions through industry-standard encryption methods. We utilize trusted third-party payment gateways that adhere to stringent security standards. Payment information is encrypted and securely transmitted.

Cloud Service Providers

We use reputable cloud service providers to host our platform, process text and email messages, and securely store your data. These providers are required to maintain robust security practices to ensure your information remains protected.

Artificial Intelligence (AI) Services

We use commercial AI services to analyze and correlate certain data within our platform. These AI services help us improve the functionality, accuracy, and performance of our services. Data processed by AI is managed securely and confidentially, and is not shared externally except as outlined in this policy.

Security

We implement rigorous security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. We securely delete data that is no longer required.

Your Rights

You may:

• Request access to the personal information we hold about you.
• Correct or update your personal information.
• Request deletion of your personal information (subject to legal obligations).

Contact us at admin@tribelib.com for exercising these rights.

Cookies and Tracking Technologies

We use essential cookies to facilitate account login and service delivery. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Effective Date."

Contact Information

For any questions regarding this Privacy Policy, contact us at: